Privacy Policy

Who we are

Suggested text: Our website address is: https://teambuildingmasters.co.za.

Introduction

This Privacy Policy outlines how [Company Name] (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using our website and services, you consent to the processing of your personal information in accordance with this policy.

Information we collect

We may collect and process the following categories of personal information:

2.1 Information You Provide Voluntarily:

  • Full name
  • Email address
  • Contact number
  • Company or school name
  • Physical or mailing address
  • Special requests or preferences related to team building events
  • Billing or payment information (if applicable)

2.2 Automatically Collected Information:

Cookies and tracking technologies (see Section 7)

IP address

Browser type and version

Pages visited and time spent on the site

Device information

Purpose of Collecting Personal Information

We collect personal information for the following purposes:

To comply with legal or regulatory obligations

To provide and manage our services

To respond to inquiries and communicate with users

To improve the website experience and functionality

To process bookings and payments

To send marketing communications (with your consent)

To comply with legal or regulatory obligations

Lawful Basis for Processing

In terms of POPIA, we ensure that processing of personal information is:

Limited to information that is relevant and not excessive.

Done lawfully and reasonably;

For specific, explicitly defined purposes;

Based on your consent or another legal ground permitted by POPIA;

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Sharing of Personal Information

We will not sell or rent your personal information to third parties. We may share your information:

  • With trusted service providers who assist in delivering our services (e.g., event coordinators, IT service providers);
  • With regulatory bodies, if legally required;
  • In the event of a business sale, merger, or acquisition (with notice to users).

All third parties are contractually bound to handle your information securely and in compliance with POPIA.

How long we retain your data

We retain personal information only for as long as is necessary for the purposes stated in this policy or as required by law. When no longer needed, your information will be securely deleted or de-identified.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies collect technical data about your visit. You may control cookie preferences through your browser settings. Disabling cookies may affect certain features of our site.

Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

Regular security assessments

Secure server environments

Encryption where applicable

Access controls and authentication measures

Your Rights Under POPIA

As a data subject, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Object to or restrict the processing of your data
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator

Contact Details of the Information Regulator:
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
Tel: 010 023 5200

Marketing Communications

You may opt in to receive updates, newsletters, or promotions. You can opt out at any time by using the unsubscribe link in the email or by contacting us directly.

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